Last updated: 26 September 2026
About these terms
These terms apply when you use the Modistlane website or order from us. By using the site or placing an order, you agree to them.
How ordering works
We don't run an online checkout. Every order starts as a conversation:
- You send an enquiry through our contact form or by email.
- We reply with a quote and arrange your measurements or fitting.
- Your order is confirmed once we've agreed the details and received payment.
Sending an enquiry doesn't commit you to anything.
Made-to-measure pieces
Dresses are cut from your measurements and hats are blocked to your head size. We'll confirm the details with you and fit a toile before cutting your fabric. See how made-to-measure works.
Lead times
Most pieces take 4–6 weeks. If you need a piece by a certain date, tell us in your enquiry and we'll confirm whether we can make it.
Prices
Prices are shown in US dollars and are starting prices. Your quote will confirm the final price based on fabric and any changes you request.
Returns and alterations
Please see Shipping & Returns. Made-to-measure pieces are made for you, so we'll explain your options when we confirm your order.
Our content
Modistlane designs, patterns, logos and text belong to Modistlane. Photography is used under the Unsplash licence. Content may not be copied for commercial use without our written consent.
Changes to these terms
We may update these terms from time to time. The latest version will always be on this page.
Contact
Questions about these terms? Email hello@modistlane.com.