Last updated: 26 September 2026
What we collect
We only collect what you choose to share. When you send an enquiry, join our workroom notes or email us, we receive:
- Your name and email address
- The piece you're interested in, the date you need it and your message
- Your measurements, if you choose to share them
- Details needed to complete an order, such as your delivery address
How we use it
- To reply with a quote and arrange fittings
- To draft your pattern and block your hat to size
- To deliver your order
- To send our monthly workroom notes, only if you've signed up
We never sell your personal information, and your measurements are used only to make your pieces.
Who we share it with
Only when needed to serve you: our website host (Netlify, which processes form submissions), video-call tools for remote fittings, payment providers and delivery partners, each only for completing your order.
How long we keep it
We keep your pattern and measurements so we can make future pieces for you. Ask us any time and we'll delete them. Other enquiry and order details are kept only as long as needed for your order and legal obligations.
Your choices
You can ask us to show, correct or delete the information we hold about you at any time, and unsubscribe from our notes whenever you like. Email hello@modistlane.com.
Cookies
This website doesn't use advertising or tracking cookies. Fonts load from Google Fonts and images from Unsplash, which may receive basic technical information such as your IP address.
Contact
Questions about privacy? Email hello@modistlane.com or use our contact form.